About Our Shipping
We aim to get your order to you quickly, safely, and sustainably.
Whether you’ve picked up a single trading card or a bundle of vintage treasures, we handle every order with care and attention.
Dispatch Times
- Same-day dispatch for orders placed before 12 PM (UK time).
- Orders placed after 12 PM will usually go out the next working day.
- We don’t dispatch on weekends or bank holidays.
Delivery Services
- Tracked 48 (Royal Mail) is our default service for most parcels.
- Upgrade to Tracked 24 is available at checkout for faster delivery.
- Items sent as Large Letter or Letter are only tracked if the total value is over £20, but they include proof of delivery.
- We use Royal Mail for around 90% of shipments and Parcelforce for larger or heavier items.
We’ve chosen Royal Mail as our primary delivery partner because they consistently demonstrate the lowest average carbon footprint per parcel delivered in the UK, aligning with our eco values. They are also consistently rated the best courier service in the UK for reliability and customer satisfaction.
Shipping Locations
We offer international shipping using tracked and signed services only for peace of mind.
If your country isn’t listed at checkout, feel free to contact us—we’ll do our best to accommodate where possible.
Eco-Friendly Packaging
We believe in reusing packaging materials wherever possible to reduce waste. You may receive your item in a repurposed box or envelope—but rest assured, it’s chosen carefully to keep your order well-protected.
When we do use new packaging, we strive to make it as eco-friendly as possible. This includes:
- FSC® certified paper and cardboard packaging
- Biodegradable mailing bags
- Recycled and recyclable bubble wrap
- Eco-conscious fillers and tape where available
Our goal is to deliver your item safely while keeping our environmental impact low.
Lost or Delayed Parcels
If your parcel hasn’t arrived within the estimated timeframe, please give it a few extra days, as delays can occasionally happen.
If it still hasn’t arrived, contact us—we’ll do our best to resolve the issue quickly and fairly.
Need Help?
We’re always happy to assist with questions about your order or shipping options.
Get in touch at admin@edeltashop.co.uk, and we’ll get back to you as soon as possible.
Thanks for shopping with Edelta Shop—where every item is sent with care and a second chance in mind.
